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DescriptionAt United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.
Job overview and responsibilities
The Senior Manager reports directly to the Director of Line Maintenance Planning. This position leads the Line Maintenance Field Planning Team in scheduling all routine and non-routine maintenance tasks at Uniteds Line Maintenance stations to ensure all required items are scheduled and accomplished within their maintenance program time limits. The Senior Manager develops and fosters positive cross-departmental relationships in Technical Operations, NOC and Network Planning and provides subject matter expertise to those departments in support of initiatives, inquiries, and projects. The position is responsible for establishing and institutionalizing Field Planning policies and procedures in SOPs and for developing internal audits to maintain compliance. This position requires a technology-based and continuous improvement mindset able to define requirements, test, implement and train the Field Planning Team on new software platforms and to develop and implement process improvements.
- Provide direction and oversight of the Field Planning team in the (1) preparation, review and adjustment of work packages for Line Maintenance for all scheduled and nonroutine maintenance requirements at Uniteds Line Maintenance stations; and (2) coordination of daily Field Planning workload requirements between
- internal and external departments to ensure required paperwork, materials, tooling, labor, and facilities are made available to minimize operational impact and ensure the successful, on-time completion of all planned workload while maintaining focus on reliability, cost and daily operational performance
- Establish and implement (1) Field Planning departmental policies and procedures and institutionalize them in Field Planning SOPs; and (2) appropriate internal audit practices to ensure compliance to Field Planning SOPs and the GMM to maintain the airworthiness of all aircraft related to the on-time accomplishment of all planned maintenance activities and Company-directed programs
- Lead all aspects of the development and implementation of Field Planning AMTS modules to support the roadmap
- Evaluate Field Planning processes, identify gaps, develop process and resource improvements, monitor those changes for effectiveness, and adjust as needed
- Develop the teams overall knowledge, skills, and capabilities as well as those of the direct reports and individual planners
- Create relevant KPIs and their associated metrics and set goals for the team and individuals
- Set and communicate job performance expectations, monitor performance, coach when appropriate, and recognize desired results
- Evaluate future planned workloads for required resources to optimize labor and facilities to support future flight schedules
- Manage future planned maintenance task yields and station capacity for optimal utilization of available station resources
- Coordinate with the Technical Operations point of contact for line maintenance budgeting and staffing comparison
- Responsible for the Company’s key corporate initiative for paperless / wireless deployment and key metrics reporting
QualificationsWhat’s needed to succeed (Minimum Qualifications):
- Bachelor’s degree or High School Diploma or GED with relevant aviation /aerospace work experience in Technical or aviation management discipline
- Bachelor’s degree in a technical or aviation management discipline and/or FAA Airframe and Powerplant License.
- 5 years of aircraft maintenance industry experience
- 5 years in a leadership role
- In-depth knowledge of aircraft systems, Federal Aviation Regulations pertaining to maintenance programs, and aircraft maintenance planning processes and aircraft routing
- Strong people and time management skills
- Strong relationship and collaboration skills
- Proven organization and leadership skills with the ability to lead and maintain strong, productive teams and working relationships
- Excellent verbal and written communication skills
- Capable of guiding teams through continuous improvement focused initiatives
- Strong analytical skills
- Detail-oriented, proactive self-starter demonstrating a positive, can-do attitude
- Demonstrated ability to continually improve team performance and work processes through feedback, problem-solving and idea generation while driving root cause corrective action for behavioral and operational issues
- Strong presentation skills and ability to present to multi-level audiences
- Ability to delegate task and projects effectively
- Strong proficiency in Microsoft suite applications especially Word, Excel and Powerpoint
- Ability to work and lead in a fast-paced, dynamic environment
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- College Degree in Aviation or Business Management
- Black or Green Belt in Lean / Six Sigma
- Project Management Certification
- 5 years of maintenance planning experience
- 7 years in an aircraft maintenance leadership role
- Technical knowledge and understanding Uniteds maintenance platforms and programs
- Ability to perform data analysis of large datasets using Foundry
- Ability to travel up to 50 of the time
The base pay range for this role is $127,870.00 to $166,492.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.
You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.
United Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact JobAccommodationsunited.com","industry":"Industry